At Journey Jars, we are committed to delivering your orders in a smooth and reliable manner. This Shipping Policy outlines how we handle and process shipments.

Order Processing
All orders are processed within 1 to 3 business days after confirmation. Orders are not processed on weekends or public holidays. Once your order is processed, it will be prepared for dispatch.

Shipping Method
We offer shipping services through trusted courier partners to ensure your order reaches you safely. All orders are handled with care and properly packaged to avoid damage during transit.

Order Confirmation
After placing an order, you will receive a confirmation message or email with your order details. Please review the information carefully and contact us immediately if there are any issues.

Tracking Information
Once your order has been shipped, tracking details (if available) will be shared with you so you can monitor the progress of your delivery.

Delivery Issues
If you experience any issues with your delivery, such as delays, lost packages, or damaged items, please contact us as soon as possible. We will work with our shipping partners to resolve the issue promptly.

Incorrect Address
Please ensure that your shipping address is accurate at the time of placing the order. Journey Jars is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Contact Us
If you have any questions regarding shipping or your order, please contact us at:
[email protected]